Browse quick answers for payments, bookings, quotes, transporter accounts and common DeliverMyMotor support questions.
Useful answers for customers and transporters, organised by what people ask most.
DeliverMyMotor has no involvement in the process after you have accepted a quote through the website, we strictly connect you to transport providers as a connection service. You should pay the provider directly for the transport servic...
When using our platform all jobs come with a set booking fee based on the transporters membership level, the majority work this into their quotes based on their level. These funds generally go towards the site when accepting a quote, this...
You may notice some users will have a 'verified insurance' badge on their profile, this massively increases customer trust and shows we have proven you have all the documentation in place to carry out the transport work you are quoting....
This is a common first users issue they may stumble across when trying to submit quotes on transport jobs. When placing a quote ensure you are not using the £ sign when entering the value, to place a quote you just need to enter a nume...
Our membership system is all automated, once you have subscribed our system will automatically take each payment on a monthly basis, sometimes this can occur up to 14 days in advance. You will receive an email with invoices upon each s...
Closing your DeliverMyMotor job listing is easy let us show you how to expire it...
Before exchanging details you will likely to asked to accept a transporters quote as this is how the site operates, we run a filter system for all contact details until a quote is accepted, once you do it will issue you their phone number...
All free accounts are set to pending when you first join the site, we require 2 documents before we will enable or approve the account Photo Identification Insurance certificate which includes cover for transport/recovery Free...
In aim to offer our platform to everyone and people who only get the odd job here and there and do not need to use the site as often as our subscribers we do offer a free tier plan based on the old model of commissions. As you can unde...
